Differences between a paid and free Internet forum software

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Do you need to install an Internet forum software on your site but are unable to decide between a commercial forum software and a free forum software alternative? (…)

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Top 5 risks involved with outsourcing your hosting business

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Many hosting businesses outsource some or most of their hosting activities to a third party company to save money. Customer support is the most outsourced component of a hosting business, now a days. (…)

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Measure the Success of Your Customer Support with VoC

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Do you offer customer support and don’t even know what your customers think about it? Do you have a system in place that measures the performance and effectiveness of your customer support? (…)

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Hosting Your Site with a One Man Show Hosting Company?

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Some of us prefer to host our websites with big and premium hosting companies while others prefer smaller companies. (…)

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